1. Aathvika Organic Farms collects customer information only for account creation, order processing, payment confirmation, delivery, customer support and service improvement.
2. We may collect details such as name, mobile number, email address, billing address, shipping address, PIN code, order details and customer communication details.
3. We do not directly store complete debit card, credit card, CVV, UPI PIN, banking password or other sensitive banking details on our website.
4. Online payments are processed through authorised banks, UPI services or payment gateway providers.
5. Customer information may be shared only with necessary service providers such as courier partners, payment gateways, delivery teams, technology providers and customer support tools.
6. We may use customer contact details to send order updates, delivery information, refund updates, account alerts, offers and product-related communications.
7. Customers may request correction or updating of their personal information by contacting our support team.
8. We take reasonable steps to protect customer information, but no internet-based system can be guaranteed to be completely secure.
9. Aathvika Organic Farms does not sell or rent customer personal information to unrelated third parties for independent marketing.
10. By using the website, the customer agrees to this Privacy Policy and any future updates published on the website.
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